From now on, newly booked FTI or BigXtra offers include the so-called "Corona Reiseschutz", a special assurance package, until the end of April 2021. This guarantees reimbursement of cancellation costs in case of a positive PCR test right before the start of the vacation. On the other hand, those who are able to start their vacation as planned receive an insurance package for during the trip.
Vacation without risk: The tour operator group includes a new assurance package - without surcharge. This is valid without exception for all flight package holiday offers of the brands FTI Touristik and BigXtra, which are booked in the period from March 22 to April 30, 2021, and whose travel beginning takes place up to 31 October 2021.
No financial risk in the case of illness and security in the vacation: The Corona travel protection
"We guarantee our guests two things with our so-called Corona Reiseschutz," FTI Group Managing Director Ralph Schiller sums it up. "Firstly, if a travel participant tests positive in a PCR test from 72 hours before the start of the vacation, the customer can decide whether only the sick person wants to withdraw from the trip or whether the trip should be cancelled for all participants. Accordingly, we as tour operator will refund the tour price minus the cancellation fees. However, the guest will be reimbursed for the cancellation costs incurred up to 1,500 euros per person by our insurance partner. Thus, the persons concerned can concentrate completely on the recovery and have no financial uncertainties", clarifies the managing director.
The linchpin here is a PCR test from 72 hours or less before the start of the vacation. "We expect testing to be key to the broad opening of the 2021 summer season, and we also expect corresponding requirements to come from policymakers. Rapid tests could be a good indicator in our view. If the rapid test is positive, a PCR test must confirm the result. Then our Corona Reiseschutz takes effect. If the rapid test is negative, the vacation can start relaxed," Schiller continues. "Many destinations also currently make a negative PCR test a prerequisite for entry. So that also goes hand in hand with our campaign."
The second pillar of the promotion covers the scheduled stay: "If, on the other hand, the vacation can be taken as normal, we cover all travelers with a 24/7 medical assistance package including accident coverage up to 25,000 euros in the destination. We offer this coverage in cooperation with our long-standing partner, HanseMerkur Reiseversicherung, to our guests without any surcharge or conditions - we want guests to be able to look forward to their time out again unconditionally and fully enjoy their vacation on site without any worries," Schiller elaborates.
Flexibility and security for all eventualities: The FLEXPLUS tariff
To complement this, the tour operator has already created additional security and flexibility with its optional FLEXPLUS tariff. Independently of tests, travel warnings or personal circumstances guests with reservation of this tariff, available for a small surcharge, have the possibility of changing their mind up to shortly before beginning of vacation. Specifically, they can rebook or cancel free of charge up to 15 days before the start of the trip and then receive a full refund of the trip price minus the FLEXPLUS surcharge. The amount of the tariff depends on the total travel price and can be purchased starting from as little as 58 euros per booking. Applicable is FLEXPLUS for flight package tours of FTI Touristik in the travel period until December 18, 2021, with BigXtra until October 31, 2021, as well as on selected scheduled flight arrangements. Datamixx trips, dynamic X bookings and FTI360 bookings, cruises and BigXtra round trips are excluded from this upgrade option.