Press contact of the FTI GROUP

Please understand that we can only deal with enquiries from media representatives. Unfortunately, requests without a journalistic background cannot be accepted or forwarded.

Have you already booked with us and have questions about your trip? Then please contact our travel specialists.

Are you our guest, your trip starts in less than 24 hours and you need urgent assistance? Then our emergency service is there to help you. You will find the telephone number on the first page of your personal travel documents.

If you are looking for a local contact during your holiday, please get in touch with your tour guide. You will find the contact details in your travel documents and in your hotel.

If you have any complaints after your holiday, our customer service team will be happy to help.