FTI Touristik GmbH, the parent company of the FTI GROUP, filed for insolvency on Monday 3 June 2024 . We understand that you are concerned and have questions about your booking. 

Important answers and explanations on the insolvency proceedings of FTI Touristik GmbH have been compiled at www.fti-group.com/en/insolvency, which is regularly updated. 

The liquidator appointed is Mr Nicolas SAVARY, in Mulhouse. Potential buyers may express their interest in taking over the company, before 22 July 2024, to Mr SAVARY:

SELARL MJ EST - Me Nicolas SAVARY
Immeuble le Trident - 36 Rue Paul Cézanne - BP.1057 - 68051 Mulhouse Cedex - France
+33 3 89 56 33 89 - www.mj-est.fr 

Following the court-ordered liquidation of FTI Voyages SAS by judgment of the specialised commercial division of the Strasbourg Court of First Instance on 15 July 2024, the company's creditors are invited to declare their claims for the period prior to 16 June 2024 in the following three stages:

1) Declare the claim to the judicial representative and obtain an acknowledgement of receipt from:

SELARL MJ EST
Me Nicolas SAVARY
Immeuble le Trident - 36 Rue Paul Cézanne - BP.1057 - 68051 Mulhouse Cedex
+33 (0)3 89 56 33 89 - www.mj-est.fr

Under this procedure, all the debts owed by the company are recorded as liabilities.

Whether you are a private individual or a professional, this procedure only applies to creditors who have themselves purchased a service from FTI Voyages SAS and who have not received the agreed service.

The fact that FTI Voyages SAS has gone into compulsory liquidation has no impact on the policy of declaring claims, which can only relate to services for a period prior to 16 June 2024, the date on which the insolvency proceedings were opened.

A distinction must be made between French creditors and foreign creditors when making this claim:

French creditors can download the form from the following address and have two months from publication of the proceedings in the BODACC to make their declaration: https://www.justice.fr/formulaire/declaration-creances-formulaire-1002101 

Foreign creditors have four months from the publication of the proceedings in the BODACC to make this declaration and can use the European form which can be downloaded in the following:

• French 
• German 
• English 

Please be careful: registering your claim as a liability in the proceedings does not prejudge its payment. It will only authorise you to take part in distributions, and payment will only be possible if funds permit.

For all other requests, please use the contact form on the following website: www.mj-est.fr 

2) Make a declaration to the Association Professionnelle de Solidarité du Tourisme (APST):

The liquidation of FTI Voyages SAS allows you to request " assistance voyageurs " from the APST. Please note that this assistance only covers package bookings (flight + ground service). 

We invite you to contact the APST's Travel Assistance department, providing them with the acknowledgement of receipt of your claim, obtained in step 1), via the form available at the following address: https://www.apst.travel/assistance-voyageurs/# 

3) Request reimbursement from the APST:

Once you have completed the previous two steps, you can request reimbursement of your claim from the APST. 

Please note that this payment can only be made once you have signed a subrogated receipt, which will be sent to you by the APST.

No, all bookings for all departures from 16 July 2024 onwards will be cancelled free of charge by FTI Voyages SAS.