+++ Companies of the FTI GROUP file for insolvency. FAQs atwww.fti-group.com/en/insolvency. Support Hotline (German/English) at +49 (0)89 710 45 14 98. +++ +++ All departures up to and including 5 July 2024 are cancelled. From 6 July 2024, all package tours and certain individual services are cancelled. +++
+++ CAUTION: Fraud attempts are spreading via SMS and email asking for bank details. Please check carefully who the sender is. +++
Please understand that we can only deal with enquiries from media representatives. Unfortunately, requests without a journalistic background cannot be accepted or forwarded.
Have you already booked with us and have questions about your trip? Then please contact our travel specialists.
Are you our guest, your trip starts in less than 24 hours and you need urgent assistance? Then our emergency service is there to help you. You will find the telephone number on the first page of your personal travel documents.
If you are looking for a local contact during your holiday, please get in touch with your tour guide. You will find the contact details in your travel documents and in your hotel.
If you have any complaints after your holiday, our customer service team will be happy to help.